Terms of Service

VASUDA NATURALS

Terms of Service

These Terms of Service govern your use of the VASUDA NATURALS website and your purchase of products from our online store. Please read them carefully before using the website or placing an order.

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Shopping With Us

These terms apply when browsing our store, creating an order or purchasing VASUDA NATURALS products.

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Clear Information

We aim to provide accurate product, pricing, delivery and policy information throughout our store.

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Secure Shopping

Our online store uses Shopify and associated service providers to support ecommerce transactions.

1. Acceptance of These Terms

By visiting our website, using any part of the store or purchasing a product from VASUDA NATURALS, you agree to be bound by these Terms of Service and our other applicable store policies.

If you do not agree with these terms, please do not use the website or place an order through our online store.

2. About VASUDA NATURALS

This website is operated for VASUDA NATURALS, an Indian business supplying packaged edible seed products and related items.

References to "we", "us", "our" or "VASUDA NATURALS" in these Terms refer to the business operating this online store.

3. Eligibility to Use the Store

By placing an order, you confirm that you are legally capable of entering into a purchase transaction or are using the website with the appropriate authority or consent.

You must provide accurate and complete information when placing an order.

4. Products & Product Information

We make reasonable efforts to display product descriptions, ingredients, pack sizes, pricing and other information accurately.

Product photographs are provided for presentation purposes. Minor differences may occur between website images and actual packaging due to production, printing, screen display or packaging updates.

Product availability may change without prior notice.

Always review the physical product label before consumption, particularly for ingredients, allergens, storage instructions, packed-on information and best-before details.

5. Food Information & Intended Use

VASUDA NATURALS products are packaged edible food products. Information provided on our website about ways to enjoy seeds, recipes or everyday use is intended as general product information.

Information on our website is not intended to replace professional medical, nutritional or dietary advice.

Customers with allergies, dietary restrictions, medical conditions or specific nutritional requirements should carefully review the product information and seek appropriate professional advice where needed.

6. Allergens

Products may be packed or handled in an environment where other seeds, nuts or dry fruits are also handled.

Please review the allergen information displayed on the individual product packaging before consumption.

7. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept, decline or cancel an order where reasonably necessary, including situations involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent activity
  • Delivery restrictions
  • Incorrect customer information
  • Technical or system errors

If we cancel an order after payment has been successfully received, an appropriate refund will be arranged.

8. Pricing & Taxes

Product prices displayed on the website are shown in Indian Rupees unless otherwise indicated.

Applicable taxes, discounts, shipping charges or other amounts will be displayed where relevant during the ordering process.

We may update prices, promotional offers or discounts from time to time.

A promotional price or discount does not create an entitlement to the same price for future orders.

9. Payment

Orders must be paid using the payment methods available at checkout.

Payments may be processed by Shopify and/or third-party payment service providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

10. Shipping & Delivery

Shipping availability, charges, estimated delivery periods and related conditions are described in our Shipping Policy.

Delivery times are estimates and may be affected by courier operations, weather, public holidays, remote locations or other circumstances outside our reasonable control.

Read Our Shipping Policy

11. Delivery Information

Customers are responsible for providing accurate shipping details, including the recipient's name, address, PIN code and contact number.

We cannot guarantee that an address can be changed after an order has been packed or dispatched.

12. Order Changes & Cancellations

Please contact us promptly if you wish to change or cancel an order.

Although we will try to assist where possible, an order may no longer be cancellable once it has entered packing, processing or dispatch.

13. Refunds, Replacements & Returns

Refunds, replacements and product issue claims are handled in accordance with our Refund & Replacement Policy.

Because we sell packaged edible food products, change-of-mind returns may be restricted for hygiene and food-safety reasons.

Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded under applicable consumer law.

Read Our Refund & Replacement Policy

14. Customer Accounts

If customer account functionality is available, you are responsible for maintaining the confidentiality of your account information.

You should notify us if you believe your account has been accessed or used without authorisation.

15. Acceptable Use of the Website

You must not use the website in a manner that is unlawful, fraudulent, harmful or disruptive.

Prohibited activities include:

  • Attempting to gain unauthorised access to the website
  • Introducing malicious software or harmful code
  • Interfering with website operation or security
  • Submitting false, fraudulent or misleading orders
  • Misusing promotional offers
  • Copying website content in violation of intellectual property rights
  • Using the website for unlawful activity

16. Intellectual Property

Unless otherwise stated, website content associated with VASUDA NATURALS, including branding, logos, product imagery, graphics, text, packaging designs and website materials, is owned by or used with permission by VASUDA NATURALS.

You may not reproduce, publish, distribute, modify or commercially exploit such material without appropriate permission.

17. Third-Party Services & Links

Our website may use or link to third-party services, including Shopify, payment processors, courier services, analytics providers and social media platforms.

These third parties may have their own terms, privacy policies and service conditions.

We are not responsible for third-party websites or services beyond our reasonable control.

18. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Read Our Privacy Policy

19. Website Accuracy

We aim to keep website information accurate and current. However, occasional errors, omissions or outdated information may occur.

We reserve the right to correct errors, update information or make reasonable changes to the website without prior notice.

20. Website Availability

We aim to keep the website available and functioning correctly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, system updates, technical problems or events outside our reasonable control.

21. Limitation of Liability

To the extent permitted by applicable law, VASUDA NATURALS will not be responsible for indirect or consequential loss arising solely from use of the website or circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes any liability or consumer right that cannot legally be limited or excluded.

22. Misuse of the Website

You may be responsible for loss or damage reasonably arising from unlawful, fraudulent or unauthorised use of the website attributable to your actions.

23. Governing Law

These Terms are intended to operate in accordance with applicable laws in India.

Any dispute will be handled subject to applicable law and the jurisdiction of competent courts.

These Terms do not override any mandatory rights or remedies available to consumers under applicable law.

24. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, website, services, policies or applicable requirements.

The latest version published on this page will apply from the date it is updated.

25. Contact Information

If you have questions about these Terms of Service, please contact us.

VASUDA NATURALS
50, Street No. 2, Muslim Ganj,
Amritsar, Punjab – 143001

Email: vasudanaturals@gmail.com

Need Assistance?

If you have a question about an order, our products or these terms, please get in touch with the VASUDA NATURALS team.

Contact Us
VASUDA NATURALS
50, Street No. 2, Muslim Ganj,
Amritsar, Punjab – 143001

GSTIN: 03PQIPS8511K1Z6
FSSAI Licence No.: 22126002000895